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FREQUENTLY ASKED QUESTIONS

Auckland Aeroparks AIRPORT PARKING

Open everyday 24 hours

Everyday staff are on hand to ensure your important needs are met. Safety for you and your car as well as transit to/from the Airport as quickly as possible are critical service factors.

Location
The carpark is at the Airport and easily accessible from the nearby highways.

Parking spaces
There is plenty of available capacity to accommodate customers with secure undercover parking

Free shuttle service
There is a free air conditioned 'on-demand' shuttle service. Once you have checked your vehicle in you will be taken to the Airport terminal.

When you return from your journey, please call us after you have claimed your baggage and proceed to the pick-up point. We will be there promptly to take you to your car.

10 minutes to terminal
A prompt and reliable way of reaching your flight on-time by walking or a with shuttle operating to/from the terminal

Carpark Arrival/Departure Date & Time
For airport arrival time it is recommend that you arrive at least 1 hour prior for domestic flights and 2 hours prior for international departures. Ensure you have made an allowance for parking and check in at the carpark as well as transit to the terminal so you arrive in sufficient time for airline seat allocation, luggage check in and boarding your flight

Valet parking
When you enter the carpark, just park in one of the drop off bays conveniently located near the entrance. Then proceed to reception for transit to the terminal. Your car will be allocated to storage parking and be easily accessible to you on your return

Travelling with children
If you are travelling with young children that require safety seating - please drop them at the airport terminal FIRST, with an accompanying adult, before you access the car park. There is no provision for adequate child safety seating in the shuttle vans.

24 hour surveillance
Committed staff conduct regular patrols of the carpark and this is complemented by random patrols through professional security personnel and varying electronic systems.