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FREQUENTLY ASKED QUESTIONS

AUCKLAND AIRPORT PARKING

Open 24 hours everyday
Everyday staff are on hand to ensure your important needs are met. Safety for you and your car as well as transit
to/from the Airport as quickly as possible are critical service factors.

Location
From all all directions follow the major roads signs
to Auckland International Airport and when at the Airport see signs directing you to the International Terminal and notice the Skyway Valet Parking Areanext to Door
1. Park your car in this Area and proceed to the Valet Parking Service Desk inside the terminal adjacent to Door 4.

Parking spaces

There is plenty of available capacity to accommodate customers with secure undercover and outdoor parking

Carpark
Arrival/Departure Date & Time

For airport arrival time it is recommend that you arrive at least 1 hour prior for domestic flights and 2 hours
prior for international departures. Ensure you have made an allowance for parking and check in at the carpark as well as transit so you arrive in sufficient
time for airline seat allocation, luggage check in and boarding your flight

Valet parking
When you enter the carpark, just park
in one of the drop off bays conveniently located near the entrance. Then proceed to reception.

24 hour surveillance
Committed staff
conduct regular patrols of the carpark and this is complemented by random patrols through professional security personnel and varying electronic systems.



Insurance




Carparks have appropriate insurance cover for property loss and damage as well as personal injury and accidents



Parking Fee Rules




1.A $2.00 administration fee is included in the quote amount



2.Changes/cancellations are via our website (go to "CHANGE MY BOOKING") up to 1:00pm (13:00 hours) Eastern Standard or Summer Time on the day before customers advised parking date. A cancellation fee of $10.00 applies and for changes there maybe an adjustment for any applicable parking charge difference. Any balance owing to customers is refunded.



3.If customers don't park as per their reservation, subject to changes/cancellations in 2 above, all payments will be forfeited